FREQUENTLY ASKED QUESTIONS
About the site
Site accuracy
Bookshop and ebooks
Out of print titles
Returns
Submissions
Careers
Website feedback
Anti-piracy initiatives and reporting piracy
Corporate enquiries
Writing to an author
Teachers' notes
Reading group notes
About the site
Pan Macmillan Australia's website has been optimised for viewing at a resolution of 1024x768 pixels, in at least 256 colours, and has been designed to work with Mozilla Firefox (2 and upwards) and Internet Explorer (6 and upwards) browsers. To view the site as intended you should have Javascript enabled.
Site Accuracy
Our website is updated daily during working days, usually in the morning. Every effort is made to keep information as accurate as possible; however, we do not guarantee the reliability as such. See our disclaimer for more information.
Bookshop and Ebooks
We have a large range of ebooks available. For a full listing, visit www.macmillandigital.com.au. On the Pan Macmillan Australia site, if an ebook is available for a title, there will be a button that says ‘Buy Ebook' on that title's page.
You can also buy our print titles online. Only books that are currently in stock are available to purchase. You can either visit our bookshop, at www.panmacmillanbookshop.com.au, where you will find a list of new releases, our most popular items, or on the Pan Macmillan Australia site, where a title is in stock, a button will display which says ‘Add to Cart'. This will then take you through to the Bookshop site.
For more information about our ebooks and online sales, please read our Terms and Conditions.
Out of Print Titles
When a title goes out of print, it is generally considered no longer available. Sometimes, however, a book which is out of print can be found through:
• A visit to your local second-hand bookstore
• An Internet search. Try sites such as www.biblioquest.com.au , an Australian specialist search service for out-of-print, rare and collectable books.
Returns
If you have a misprinted or faulty title, please contact our Customer Service team on +61-2-4390-1300.
Submissions
Our submission guidelines are here. As a guide, though, we are extremely selective in accepting works for publication and are currently cutting back on our publishing programme, so only works of the highest level of originality and market appeal can be considered. We do not accept submissions for short story collections, poetry or children's picture books.
Writers can also visit the Australian Society of Authors' website for information about pay and conditions, writing, copyright and publishing.
For information on all publishers, visit the Australian Publishers' Association Members page.
Careers
Any career opportunities will be advertised here, and in the Weekly Book Newsletter.
Website feedback
To report an error, a broken link, or for any other comment relating to the website, please contact webmaster@panmacmillan.com.au.
ANTI-PIRACY INITIATIVES AND Reporting piracy
To help combat digital piracy and protect our authors’ content, Macmillan has instituted a multi-faceted strategy. Click here to see our anti-piracy initiatives.
To report an incident of online piracy (unauthorised publication) of a Macmillan book in either electronic, audio and/or print format, please fill in this form.
Corporate Enquiries
To make an order or if you have an enquiry about corporate sales, please contact our Corporate Sales Manager.
Writing to an author
To protect the privacy of our authors, we cannot give out their addresses. However, if you would like to write to an author, please send your mail to:
Attention: (Author's name)
c/-Pan Macmillan
Publicity Department
Level 25, 1 Market Street
SYDNEY NSW 2000
Or email publicity@panmacmillan.com.au
We cannot, though, take any responsibility for lost or damaged mail or lack of reply.
Teachers' Notes
We have put together teachers' notes for selected titles. Click here to see the full listing.
Reading Group Notes
Reading group notes for selected Pan Macmillan Australia and Picador Australia titles are available here.